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Re: hi from the uk

Posted: Sat Feb 23, 2013 5:23 am
by rustycylon
back now.
I was hoping this would be a good update. While still getting my undersuit sorted for rusty I thought I would get a spare cylon head to put on a display stand.
So christmas I ordered a b grade helmet from Krop which arrived this morning.

Trimmed up the first half, no problems but the other half the chrome is coming away in large chunks. I know its a b grade
but ir looks more like an f grade. I am so pissed off at the moment.

Just sent krop an email, will have to wait to see what happens next.

Re: hi from the uk

Posted: Sat Feb 23, 2013 5:40 am
by Red Eye
Sorry to hear that!

Hope you can work something out or they might even send a replacement kit of better quality.

Please keep us posted.

Re: hi from the uk

Posted: Sat Feb 23, 2013 7:45 am
by Cylon-Knight
Oh that is crazy! Do you have photos of the damaged part?

Hopping for the best. I bet that Krop will ensure you are a happy customer and quickly fix things up.

Re: hi from the uk

Posted: Sat Feb 23, 2013 12:16 pm
by RedaV
Yeah my experience with Krop was nothing but good!.... I'm the other side of the world and the communication was awesome. Thanks Scott :)

Re: hi from the uk

Posted: Sun Feb 24, 2013 3:09 pm
by rustycylon
just had a reply from Krop. They are going to send me a replacement. He seems to be a decent guy.

Re: hi from the uk

Posted: Sun Feb 24, 2013 4:53 pm
by Cylon-Knight
Very cool! Krop is a stand up Cylon - Bravo! :salute: